Artwear brand

Returns And Refunds

The brand does not undertake to keep in stock all items shown on the website.

Our courier will deliver the shipment to you within up to 8 days from the time you ordered the product
and the payment is approved. After the order has been confirmed and entered, the brand will verify the customer’s details with the credit card brand. After the order is approved, notification will be sent to you. Items can be returned or exchanged up to 14 days from the date of receipt.

Returns


You have 14 days from the date of receipt to return an item. Returns are possible only if your item is in its original packaging, with the label attached to the item, unused and in the same condition that you received it, including the payment receipt or other proof of purchase.

Refunds

After receiving your item, we will examine it and notify you, by e-mail, that we have received the returned item. Immediately after inspecting the item, we will inform you of the status of your refund. If your refund is approved, it will be returned to your credit card, including the cost of dispatching the product back to the brand, by the original payment method. You will receive the credit within up to 14 days from the date of confirmation of the item’s return.


Full Refunds will be 24 hours after purchase


We will gladly accept unworn, unwashed, unaltered, or unused merchandise in a sellable condition for a full refund (for the items) within 7 days from your purchase date


Please keep in mind that we do not refund shipping charges.

For assistance or if you have any questions, please call +972-52-6563541, or e-mail outre.service@gmail.com  

Shipping 

Our shipment takes up to 8 days from the time you ordered the product and the payment is approved. In the event a transaction is cancelled, the customer will pay the cost of shipping the product back to the brand. If the return and credit are approved, as stated in the Refunds section, the brand will credit the customer for the cost of return shipping.

Contact Us

If you have any questions on how to return your item to us, contact us by e-mail: outre.service@gmail.com   
Address: 40 Sirkin st. Givatayim Israel

Select your currency
ILS Israeli new shekel